Tourwood’s Quality Assurance programme is comprehensive and on going, ensuring our clients are always serviced in a professional and high quality manner.
Our Quality Assurance programme is continually monitored and up-graded to ensure that:
Our Customer Services Database (CSD), logs all discussions and contact with each client, therefore a complete client history can be referred to at any time.
Our database also allows us to schedule all required periodical duties i.e., carpet, hard surface & window cleaning, without client involvement, via:
- Inspections of client sites are carried out on a regular basis
- Customer telephone contact
- Availability of detailed inspection reports
SERVICE AND QUALITY
NEVER COST
AS MUCH AS THEY SAVE
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(03) 9853 6330
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Antros Services Pty Ltd (ABN 31 369 552 480)
Trading As – Tourwood Property Services