Tourwood’s Quality Assurance programme is comprehensive and on going, ensuring our clients are always serviced in a professional and high quality manner.
Our Quality Assurance programme is continually monitored and up-graded to ensure that:
Our Customer Services Database (CSD), logs all discussions and contact with each client, therefore a complete client history can be referred to at any time.
Our database also allows us to schedule all required periodical duties i.e., carpet, hard surface & window cleaning, without client involvement, via:
- Inspections of client sites are carried out on a regular basis
- Customer telephone contact
- Availability of detailed inspection reports
AS MUCH AS THEY SAVE
(03) 9853 6330
Antros Services Pty Ltd (ABN 31 369 552 480)
Trading As – Tourwood Property Services